Privacy Policy

candlesticktrading.co.uk, with info@candlesticktrading.co.uk email address, and its affiliates websites take your privacy very seriously and adhere to the principles of the LOPD (Spanish Law). This Privacy Policy details how candlesticktrading.co.uk collects, manages and discloses your personal information and ensures that it remains confidential and secure. Your use of this website constitutes acceptance of the terms of this Policy. Any changes to our Policy will be incorporated in an updated version on this page and your subsequent use of the website constitutes acceptance of those changes.

1. Use of Personal Information

candlesticktrading.co.uk needs to collect certain personal information to be able to offer its products and services to its customers. This information may be used to open and maintain accounts, to make our compliance notifications, market new and updated products and services and to identify you when you contact us.

candlesticktrading.co.uk will collect and maintain most customer personal information from customer usage of this website. This may be through the use of the application and other types of forms and through active use of the customer account. The type of information may include (but is not limited to) account name, address, date of birth, contact details, employment and income, areas of the website used and visited and links to and from third party websites. We may also need to collect and maintain information from external sources. Periodically we may ask you to voluntarily provide us with information for our marketing or survey purposes. We may need your agreement to provide this information for us to enable you to benefit from new and enhanced products and services.

candlesticktrading.co.uk will use your information for the purpose of confirming your identity, managing your profile and trading account and to enable us to provide you with the products and services that you have requested from us. Unless you advise us to the contrary, we will also communicate with you about relevant information and opportunities relating to existing and new products and services which we consider suitable for you.

2. Disclosure of Information

In the standard operation of our business, we may disclose your personal information to the following (who may be within or outside the European Economic Area):

1. our associated companies
2. successors in title to our business
3. our third party service providers and professional advisors
4. any organisation or person expressly instructed by you
5. any relevant regulatory, governmental or law enforcement authority as required by law
6. third parties necessary to provide the products and services requested by you

3. Security of Information

candlesticktrading.co.uk takes the safeguarding of your data very seriously. All personal information in our possession is held securely. Only authorised employees of candlesticktrading.co.uk are permitted access to your personal information, strictly for business purposes.

4. Your Rights

Subject to its stated exceptions, the Data Protection LOPD entitles you to obtain a copy of any personal information which we hold concerning you and to advise us of any perceived inaccuracy. Should you wish to exercise this right at any time please write to info@candlesticktrading.co.uk verifying your identity and confirming the information you require. We may charge you a reasonable fee to cover our costs in complying with your request to provide you with the required information.

You may request at any time that candlesticktrading.co.uk amend, update or (subject to our necessary legal, regulatory and business requirements) delete personal information which we hold concerning you. Please contact us to ask us to make these changes on your behalf using the contact details at the end of this Policy.

If you have any questions concerning our Privacy Policy, or you would like to change your personal information, or you would like to make a complaint concerning any action of ours which you consider is in breach of our Policy please contact with info@candlesticktrading.co.uk

We would hope to be able to deal with any complaint you may have to your satisfaction, but in the event that we cannot you may contact the Information Commissioner.

5. Cookies

candlesticktrading.co.uk uses cookies to track the activity of visitors to its website and clients who use our products and services. A cookie is a small file of information which our website sends to your browser and is stored on your computer. It enables us to find out information concerning your computer browser and settings and when and how you use our site. This enables us to improve your user experience of our website. You can change your browser settings to disable cookies or to be advised when cookies are sent to your computer. However this may impair your use of and access to our website so we advise that you leave cookies enabled.

6. Third Party Websites

Our website may contain links to third party websites for your use and convenience. This policy does not cover your use of these third party websites and we advise you to read and understand the privacy policies and other terms and conditions that govern the use of those websites.

Contact Details: info@candlesticktrading.co.uk